THE ROLE

The Program Director will work alongside the Administrative and House Teams to execute HomeWorks’ smooth programming and marketing efforts. This role will be responsible for overseeing all aspects of program operations, including programming activities, curriculum development, house staff management, scholar recruitment, volunteer and intern management and community outreach, as well as coordinating marketing efforts that highlight the work and talents of our incredible scholars and organization.

Program Operations

• Oversee and organize all program operations, including establishing residence, meal plans, transportation, program schedule, etc.
• Initiate and set goals for programs according to the organization’s strategic objectives.
• Strategize, implement, and evaluate internal programs, such as mandatory academic study hall, social justice learning, climate and culture, mental health, college access, parent/family engagement, and alumni engagement. For example, meet with advisors to strategize curriculum and logistics, create lesson plan structure, and track progress and overall success of programs.
• Identify a pipeline of program activities and develop relationships with potential sites to minimize out-of-pocket costs as much as possible.
• Ensure that all program activities, including field trips, workshops, and special events, are properly scheduled, onboarded and coordinated – end-to-end.
• Ensure program operations and activities adhere to legal guidelines and internal policies.
• Remain on-call from Sunday evenings - Friday morning in case of emergencies and assist the House Staff with any issues that may arise within the House related to operations, scholars, parents/family, and more.
• Plan and serve as on-site coordinator of program events such as orientation, graduation and special events; manage space rentals for all classes and activities.
• Lead volunteer management efforts, which includes recruitment, scheduling, onboarding, and managing relationships for both programming facilitators and tutors.
• Plan, coordinate, and implement scholar recruitment strategies, which includes conducting school recruitment presentations and tabling events, prospective scholar/parent communication outreach, scheduling interviews, deliberation, onboarding, etc.
• Support scholars as-needed to ensure access to all program materials and opportunities.
• Continuously improve and manage attendance and program evaluation methods and records, and coordinate use of data analysis for learning and improvement.
• Write and submit detailed grant reports, gathering necessary data and insights for effective reporting.
• During the academic year-long program, assist in all aspects as needed to help HomeWorks achieve measurable success.
• Across all areas of work, contribute to annual program calendars and manuals.
• Plan and coordinate logistics for moving in and moving out day.
• Co-lead and plan Program Debrief Day at the end of the year.
• Remain adaptable and uphold HomeWorks values for incidents and situations that arise.

Marketing and Promotion:

• Assist in developing marketing material to reach various target audiences, such as scholars, families, volunteers, community partners, donors, and more.
• Create promotional materials, including flyers, brochures, and online content.
• Manage social media accounts and websites to promote the program and engage with the community.
• Support with website updates to reflect up-to-date information.
• Collaborate with local schools, community organizations, and other relevant stakeholders to increase program visibility.
• Monitor and assess the effectiveness of marketing efforts and adjust strategies as needed.

• Send quarterly newsletters using MailChimp.
• Write press releases or blogs for local newspapers/newsletters or HomeWorks website.

Organization, Team and Communication

• Lead hiring efforts for House and program-related roles, including recruitment, interviewing, onboarding, and training.
• Lead and manage members of the house team. This includes communicating with and providing feedback to staff and program volunteers.
• Lead and manage Program and house projects on Asana with any tasks that need to be completed by the team. This includes overseeing, coordinating and delegating certain activities and responsibilities, such as planning and leading activities, completing incident reports, daily logs and other house admin-related tasks.
• Have a strong working relationship with the House Director, House Team and Admin Team. Communicate consistently with the team.
• Build strong relationships with HomeWorks scholars and their families.
• Lead and manage internship program, this includes recruitment, interviewing, onboarding, project management, training, supervising and weekly check-ins.
• Keep C-Suite level informed with detailed and accurate reports or presentations.
• Keep up-to-date on house emails, asana and slack messages.
• Send weekly email with updates and reminders and conduct an in-person weekly meeting with the House Team to discuss both administrative and house related matters.
• Remain adaptable and assist in other projects that may arise.
• Uphold HomeWorks values for incidents and situations that arise
• Follow local and federal laws (i.e. drug & alcohol use, mandated reporting).

THE PERSON

The person we would be over-the-moon to work with is excited to add to our culture based on a deep belief in our mission and a deep commitment to intentionally build our organization alongside a team with differing personalities, cultures, experiences, backgrounds. The Operations Director will see themselves in the examples below:

• Culture Builder. You are an educator and community builder at heart, and thrive being in community with other folks. You are excited and knowledgeable on how to curate or organize experiences, guidelines and activities that build our culture of intentionality, empathy and community. You go above and beyond to build a safe, healthy and fun program for our scholars.
• Efficiency and Organization. You organize your time in an efficient and productive manner. You have and can further develop your own systems and tools and know how to leverage those tools to hold yourself accountable, and help lead others. You are efficient and effective in your work.
• Follow through on commitments. You live up to your professional and personal commitments and do not miss deadlines. You are reliable - in showing up in the work space and in following through what you commit to leading and creating.
• Initiator. You take initiative to solve a problem on your own. You understand how you best absorb information and will take proactive steps to do what you need to do to learn something new even if your manager or boss is not presenting the information in a way that is most helpful.
• Detail oriented. You do not let important details fall through the cracks and use tools (e.g. pen and paper, video notes, google docs, etc.) to keep yourself and others on track.
• Team Player. You are community-oriented. You are flexible and are willing to jump in and do things that may not have been outlined in your job description. You have a growth mindset and welcome feedback as an opportunity to learn and grow as an individual and as a team.
• Honest Communicator. You communicate honestly and with transparency. You are willing to engage in courageous conversations.

THE TANGIBLE GOODS

• Location: Lawrence/Trenton, NJ
• Start date: September/October 2024
• Application Link: https://form.jotform.com/[Register to View] 56157
• Typical Working Hours: HomeWorks Trenton values work-life integration and is working towards establishing this culture, through actively fundraising for a bigger team, automizing procedures through AI and building culture around our values. However, as a grassroots non-profit startup with a small team, we are realistically still working long start-up hours, and there will be weeks where you are expected to work longer hours and have availability to work evenings and weekends as necessary.
• Salary range: HomeWorks Trenton values our employees highly and acknowledges the importance of salary in recognizing and compensating for the value that employees create. We are continually growing in our ability to compensate employees as highly as we want to, and are actively fundraising in order to do so. Joining HomeWorks means being part of a deeply mission-driven and community-oriented organization that invests in development of staff as both people and professionals. We are, however, a young non-profit, and want to be transparent about what you can expect. In your first year, expect a base salary of $70,000-$80,000.

• Medical, Dental, Vision
• 401k plan
• Life Insurance
• Employee Assistance Program
• Paid Time Off: 10 days
• Work Desktop
• Professional development and leadership growth opportunities
• A rewarding career that positively impacts our amazing scholars

• Bachelor’s degree, Master’s degree preferred.
• Minimum of 3-5 years of experience in program management, preferably in the nonprofit sector and/or education field. Experience in a startup environment or fast-paced client-facing roles in tech, consulting, finance, or related fields will also be considered.
• A business acumen with a strategic ability.
• Strong leadership and interpersonal skills, with the ability to inspire and motivate staff, interns, volunteers, and program participants.
• Excellent communication skills, both written and verbal, with the ability to effectively engage with diverse stakeholders.
• Proficiency in program planning, evaluation, and data analysis.
• Proficiency in project management methodologies and tools, with the ability to effectively plan, execute, and monitor projects to ensure successful outcomes.
• Proficiency in Google Workspace, Salesforce, Asana, Slack, and Canva (or a fast listener and willing to learn)
• Flexibility, creativity, and problem-solving skills, with the ability to adapt to changing needs and circumstances.
• Demonstrated commitment to social justice and equity, particularly as it relates to working alongside marginalized communities.
• Experience working with high school students of similar demographic in Trenton, NJ a plus.
• Knowledge of the Trenton community and/or experience working in urban environments is a plus.
• Physical Demands: Walking up and down stairs, moving furniture and boxes during Move In and Move Out Day.

THE CULTURE

Every organization has its particular brand of crazy. We just try to be up-front about ours.

• Our team is driven and determined, as we feel this is what is best for our scholars and our mission, and we do it because we care so much. We work efficiently, are ruthless in getting things done, and will even roll up our sleeves and get down to sweep the floors. We are passionate and detail-oriented Type A folks.
• We are obsessive about documenting everything so that we can replicate and scale what we are doing to expand our impact. Everything– from lesson plans to field trip procedures– will be added to manuals, put in the shared drive, documented on Asana and more.
• We believe that our biggest strength comes from having a team with a rainbow of personalities, working styles, backgrounds, experiences, and cultures. We respect and value everyone's voices, and challenge each other to grow as professionals, individuals, and as an entire organization.
• We are intentional in living our values of intentionality, empathy and community in all we do. We all show up fully in the work. Every day.