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Frequently Asked Questions

For Recruiters / Employers

What does a job subscription include?

We offer various subscription pricing packages to fit your specialized recruiting needs. To view your current subscription, login to your account and click “Subscriptions” on the left. You will see a summary of what your current subscription includes. Click “View Details” for more information.

Click “Upgrade” to view other subscription options and pricing packages. A breakdown of each subscription will be placed there.

Lastly, if you have questions about any of the subscriptions or need to create a new custom subscription package, please contact our sales team at info@mercercountyworks.com or (609) 474-4522.
How long is the trial period?

When a company registers on MercerCountyWorks.com, the company is automatically entered into a free 30-day trial period. This allows company users to familiarize themselves with the platform before purchasing a subscription.
What does the trial period include?
The trial period allows one user to log in. You can search for job seekers to get an idea of how many will be able to contact when you sign up.

Your FREE, 30-day trial allows you to:
- Access the MercerCountyWorks.com dashboard
- Explore the job seekers database
- Familiarize yourself with MercerCountyWorks.com
- Activate your account at any time during or after your 7-day trial to unlock FULL access to the site!
A paid subscription is required to:
- Post jobs
- View complete job seeker profiles via the database
- Email job seekers
- Gain full access to the site
Here’s what you get when you activate your account with a paid subscription:
- Unlimited job posts with database access
- No long-term contracts required; month-to-month subscriptions available
- Central Jersey-specific site and job seekers
- Bonus: Featured Employer Scrolling Logo Add-On*
- Bonus: Add-On Email Blast Marketing Campaigns*
If you don’t want to wait until your 7-day trial is up, then you can activate your account to unlock FULL ACCESS:
- Login to your account
- Click “Subscriptions” on the left
- Pick your subscription package
- Submit payment online or contact us to set up ACH or to pay by check
*Additional costs may apply. Contact your sales representative for more details.
Why can’t I post jobs during the trial period?
A paid subscription is required to:
- You receive 1 free job posting during your trial period
- Post jobs
- View complete job seekers profiles via the database
- Email job seekers
- Gain full access to the site
Here’s what you get when you activate your account with a paid subscription:
- Unlimited job posts with database access
- No long-term contracts required; month-to-month subscriptions available
- Central Jersey-specific site and job seekers
- Bonus: Featured Employer Scrolling Logo Add-On*
- Bonus: Add-On Email Blast Marketing Campaigns*
If you don’t want to wait until your 30-day trial is up, then you can activate your account to unlock FULL ACCESS:
- Login to your account
- Click “Subscriptions” on the left
- Pick your subscription package
- Submit payment online or contact us to set up ACH or to pay by check
*Additional costs may apply. Contact your sales representative for more details.
Why can’t I view job seekers during the trial period?
A paid subscription is required to:
- Post jobs
- View complete job seeker profiles via the database
- Email job seekers
- Gain full access to the site
Here’s what you get when you activate your account with a paid subscription:
- Unlimited job posts with database access
- No long-term contracts required; month-to-month subscriptions available
- Central Jersey-specific site and job seekers
- Bonus: Featured Employer Scrolling Logo Add-On*
- Bonus: Add-On Email Blast Marketing Campaigns*
If you don’t want to wait until your 7-day trial is up, then you can activate your account to unlock FULL ACCESS:
- Login to your account
- Click “Subscriptions” on the left
- Pick your subscription package
- Submit payment online or contact us to set up ACH or to pay by check
*Additional costs may apply. Contact your sales representative for more details.
Why is it important to fill in my company profile information?

Your Company Profile tells job seekers about your company, including company goals, mission statement and any other important information you would like to include. Job seekers value a company’s honesty and branding, so we recommend creating a complete Company Profile.

To add or edit your Company Profile, login to your dashboard and click on the “Manage Company Profile” to the left. To add media files or video URLs to display on your Company Profile, click “Manage Media” to the left from your dashboard.
How can I add employees to my account?

The Account Administrator can add employees. From your dashboard, click “Manage Users” to the left. Click +Add to add more employees to your account.
Who can post jobs?

The Account Administrator and registered employees on the account can post jobs.
I have over 10 jobs; how can I mass upload my jobs?

We understand that your time is valuable. We offer great services to automate the process of posting jobs. Also, this ensures job seekers are seeing your most updated job postings.

Please send us a formatted CSV so we can import into our system.

For more information on the CSV upload process, please contact info@mercercountyworks.com.
How do I search job seekers from a region or specific state?
1. Click “Search Job Seekers” to the left of your dashboard.
2. Select an occupation and at least one specialty to perform a search.
3. Click “Location Preference” to select one or more locations to search for job seekers.
4. Search results will automatically update.
How can I see all the job seekers that have registered today and within the week?
1. Click “Search Job Seekers” to the left of your dashboard.
2. Select an occupation and at least one specialty to perform a search.
3. Click “Time Periods” to search for job seekers who have registered within 1 day or the last 7 days.
4. Search results will automatically update.
What is “Match Jobs to Job Seekers?”

The “Match Jobs to Job Seekers” feature is available to the left in your account dashboard. This feature uses our proprietary search functionally to match the most relevant job seekers in our database to the jobs you post. Note: You must have jobs posted before you can use the Match Jobs to Job Seekers feature.

When logged in to your account, click “Match Jobs to Job Seekers” to the left. Click “View Matches” next to each job posting to view the job seekers that match that job. All job seekers who match the job posting criteria will be listed.

From the list of job seekers, you can click “Send Email” to send individual emails to job seekers. You can also use the batch email feature to send an email to multiple job seekers.
What is a Batch Email?
A batch email is an excellent feature unique to MercerCountyWorks.com. A batch email allows you to send one email to multiple job seekers at once, which saves you time and the headache of contacting each job seeker individually.

The batch email feature is available throughout your dashboard when you are searching for job seekers.

To send a batch email from job seekers search results:
1. Click “Search Job Seekers” to the left of your dashboard.
2. Select an occupation and at least one specialty to perform a search.
3. From the search results, you can “Check All” to select all job seekers or select individual job seekers you would like to email. Note: You can select up to 50 job seekers to include in a batch email.
4. Job seekers will be added to the “Batch Email Queue” at the top of the page. To remove a job seeker from the Batch Email Queue, check the box to the left of a name and click “Remove from Batch.”
5. Click “Send Email” to compose a batch email or choose from an email template.
6. Select the job from the dropdown that you would like to send.
7. A default email template is shown. You can edit Subject or Email Message before sending the batch email.
8. Check the “Check for Spam” button to check your email for spam before you send.
9. Click “Send Email.”
How do I use the Message Center?
Our new Message Center lets you easily communicate with job seekers within your DocCafe.com account. You can view all your conversations and reply quickly in your account.

When you are viewing a job seeker’s profile, click “Compose Message.” The messages sent between you and the job seeker will appear in your Message Center.

To use the Message Center:
1. When logged in to your account, click “Messages” under Message Center to the left.
2. You will see a list of new messages. Click on a message to bring up the email conversation to the right.
3. You can type a response in the box to the right and hit “Enter” or click the arrow to send the message.
4. When a job seeker replies to your email, you will receive an email notification to the email on file in your account that you have a new message in the Message Center.
I’m locked out of my account. How do I regain access?
You might receive an error message if:
1. Another person is using the same username and password to login.
2. You are logged in on more than one device (i.e., mobile, tablet and PC)
The sites are set up for each person to have their own unique user account within the company account. If multiple people are using the same login, they will get kicked out of the system and denied access.

To regain site access, log out of all devices and log back in.

If you need to add additional users to your account, click “Manage Users” to the left from your dashboard home. Click +Add to add more employees to your account. This function is only available to the Account Administrator.
How do I sign up for the Affiliate program?
id you know you can earn money just from using MercerCountyWorks.com?

In your dashboard, you might have seen an “Affiliate” section on the lower left of the menu. If you click it, you will be taken to the Affiliate Dashboard.

What does that mean?

As an employer or recruiter, you are automatically set up with an affiliate account to start sharing your great job seeker search experience with other job seekers, friends, family and colleagues. In return and as a “thank you,” we pay you.

Here’s how it works:
1. You share.
2. Referrals register.
3. You get paid.
Yes, it’s that simple. No strings attached.

If you do not want to get paid, no worries. Simply overlook the Affiliate section in your account. Failing to participate in this program does not affect any account settings.

To get started:
1. Click “Affiliate” to the left from your dashboard.
2. Review and submit the DocCafe.com Network Partner Agreement.
3. Enter your Company Name and Website.
4. Click “Submit.”
5. Click “Copy Link” to share your unique Referral Link.
What is the refund policy?

If you wish to cancel a service, then please provide written notice to info@mercercountyworks.com as such cancellation needs to be provided at least five (5) business days prior to the renewal date, or credit card charge date, to avoid the next monthly charge. Any refunds issued will include a $20 service charge.

For Candidates

What is the MercerCountyWorks.com job board?

Simply, we are a job board that connects job seekers (that’s you!) to recruiters and employers who are hiring. As a job seeker, you can search thousands of job opportunities to find the one that is right for you.

There is no cost for job seekers to search jobs or create an account. Easily search for job opportunities, contact employers and apply for free.

Want to be alerted when a new job is posted that matches your requirements? Create as many free job alerts as you wish!
Do I need to upload a resume/CV?

Thousands of employers, recruiters and staffing agencies proactively search our database for new job seekers each day. Although uploading your resume/CV is not required, you are far more likely to be discovered and land your next career opportunity if you did upload.

Fill out your profile as completely as possible. Our most successful job seekers who get contacted by the best and quickest employers (and find their preferred and/or dream jobs!) have a complete profile and upload a résumé or CV. Plus, uploading a résumé or CV lets you quickly apply to jobs!
How can I benefit from all the MercerCountyWorks.com account features?
- Upload a current résumé or CV
- Complete your personal profile
- Search current job openings
- Save job alerts tailored to your needs
- Apply to jobs!
How do I search for jobs?

To search all jobs:
1. From the dashboard, click “Search Jobs.” A default search will load based on your profile.
2. Click “Clear” to clear the defaulted search results.
3. Check the box to the left for the Job Type that you want to search. Search results will load automatically.
4. Select any other search criteria. Search results will load automatically.
5. Click on the job title to view the full job description.
6. To save a job from the search results, click the icon in the upper right of the listing next to the job title.
To search jobs by location:
1. From your dashboard, click “Browse by Location.”
2. Click the Location you want to search.
3. Click the Speciality you want to search.
To search jobs by speciality:
1. From your dashboard, click “Browse by Speciality.”
2. Click the Specialty you want to search.
How do I create a Saved Job Search?

When you are viewing job search results:
1. From your dashboard, click “Search Jobs.” A default search will load based on your profile.
2. Click “Clear” to clear the default search results.
3. Check the box to the left for the Job Type you want to search. Search results will load automatically.
4. Select any other search criteria. Search results will load automatically.
5. Click “Save As” at the top of the search results.
6. Type a Search Name and select how often you would like to receive email alerts for the saved search.
7. Click “Save.”
I don’t have time to search for jobs. How can I let employers and recruiters find me and contact me?

If you don’t have time to spend hours searching for jobs, then let employers and recruiters come to you! By making your profile visible, employers will be able to find you in search results and job match systems. Then, companies will privately contact you via your account with great job opportunities.

From your dashboard:
1. Click “Privacy Settings” under Manage Membership.
2. Check the box next to “List me in the job seekers search system so employers can find me.”
3. Click “Submit.”
I prefer to keep my information private. How do I update my profile?
From your dashboard:
1. Click “Privacy Settings” under Manage Membership.
2. Check the box next to “Hide any identifying or contact information from companies until I contact them.”
3. Check the box next to “Hide my phone numbers from companies.”
4. Click “Submit.”
How do I deactivate my account?

When you are logged into your account, click “My Account” under Manage Membership. Scroll to the bottom and click “Deactivate Account.”

Please note that this action will suspend your profile from our search results and job match system. You will still be able to login, but recruiters and employers will no longer be able to see your information and contact you.
Who do I contact for more information on a position posted on the site?

Recruiters and employers post jobs on MercerCountyWorks.com, so you should contact them directly with questions about their specific positions. Contact information for companies that are manually vetted with a fine-tooth comb to use our site is readily available to all registered job seekers on Company Profile pages.

Each job post displays a company name on the top of the job post. When you are registered and signed in to your account, you will see a details box to the right of the job description that includes the company contact person, phone number of that employer and email address. Use this information to contact the company for more information about the job.

However, some companies choose not to show a specific contact person or contact information.

If no contact information is shown on a job posting, you can click “Apply Now” and send the company an email to inquire about the job. You will see a default email template you can use to send to the company or you can draft your own email. Click “Apply Now” to send your email.
How do I apply for a job posted on the site?
1. When you are viewing a job posting, click “Apply Now.” This will bring you to a screen to send the company an email to inquire about the job.
2. You will see a default email template you can use to send to the company to apply for the job or you can draft your own email.
3. Attach a cover letter and/or résumé from one you have saved in your account or upload a new one.
4. Click “Apply Now” to send your email and apply for the job.
Does MercerCountyWorks.com have in-house recruiters?

No, MercerCountyWorks.com does not have in-house recruiters. Employers and recruiters post jobs on your job board. We are not the employer and we do not employ any job seekers that are registered on our site.
Where are the jobs located that are posted on the site?

Jobs posted on MercerCountyWorks.com are primarily located in New Jersey, New York, Pennsylvania and Delaware. Although, we do feature job postings from all 50 states across the United States. Additionally, we will have posted for remote/work-from-home, internships and freelancing opportunities in these states and beyond.
Can I apply for jobs if I need a Visa or sponsorship?

If a company outlines that they will not provide sponsorship in the job posting, then you should not apply. To see whether a company will provide sponsorship for a job, view the job posting and check the details box to the right of the job description. You will see “Will Sponsor Visa: Yes/No.”

We recommend contacting the recruiter or employer directly with any questions about sponsorship. They will also let you know about opportunities on our site which allow you to apply without a Visa or sponsorship.
How do I sign-up for the Affiliate program?
Did you know you can earn money just from using MercerCountyWorks.com?

In your dashboard, you might have seen an “Affiliate” section on the lower left of the menu. If you click it, you will be taken to the Affiliate Dashboard.

What does that mean?

As an employer or recruiter, you are automatically set up with an affiliate account to start sharing your great job seeker search experience with other job seekers, friends, family and colleagues. In return and as a “thank you,” we pay you.

Here’s how it works:
1. You share.
2. Referrals register.
3. You get paid.
Yes, it’s that simple. No strings attached.

If you do not want to get paid, no worries. Simply overlook the Affiliate section in your account. Failing to participate in this program does not affect any account settings.

To get started:
1. Click “Affiliate” to the left from your dashboard.
2. Review and submit the DocCafe.com Network Partner Agreement.
3. Enter your Company Name and Website.
4. Click “Submit.”
5. Click “Copy Link” to share your unique Referral Link.

Frequently Asked Questions

For Recruiters / Employers

You receive 1 free job posting during your trial period

Post jobs

View complete job seekers profiles via the database

Email job seekers

Gain full access to the site

Unlimited job posts with database access

No long-term contracts required; month-to-month subscriptions available

Central Jersey-specific site and job seekers

Bonus: Featured Employer Scrolling Logo Add-On*

Bonus: Add-On Email Blast Marketing Campaigns*

Login to your account

Click “Subscriptions” on the left

Pick your subscription package

Submit payment online or contact us to set up ACH or to pay by check

Another person is using the same username and password to login.

You are logged in on more than one device (i.e., mobile, tablet and PC)

For Candidates

Can't find what you're looking for? Email Us

Can't find what you're looking for?

Register Now

Mercer County Works is the fastest way to get a job and the best way to start a new career.

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