Associate Private Client Relationship Manager (NJ)
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Relationship Manager
Location
Marlton, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
402346BR
Wealth Management
Marlton, NJ
March 9, 2023
Company Overview
About TD Bank, Americas Most Convenient Bank®
TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
The Associate Private Client Relationship Manager (ARM) is a high-touch point of client contact accountable to serve the unique and complex needs of clients in the high net worth segment with a focus on clients who maintain smaller balances with TD. The Associate Private Client Relationship Manager I will serve as the central point of contact for HNW clients with lower balances and will work to deepen and broaden the existing relationship by providing excellent service, proactively contacting clients, delivering thought leadership across all capabilities at TD Wealth. A critical objective of the ARM will be to engage clients and when clients seek a deeper or broader relationship with TD, introduce the Private Client Relationship Manager that covers the Store most convenient for the client.
The job partners with other RMs, IAs, Wealth Strategists and Wealth Lending Advisors. The job will also be responsible for retaining and growing assigned client relationship and is accountable for exceeding clients expectations for service. The ARM is at the center of the Private Client Services model supporting these smaller balance clients by providing day-to-day account management solutions and introducing the full capabilities offered at TD Wealth. The ARM must focus on maximizing clients satisfaction with their Banking relationships, maximizing, and seizing the opportunity to retain and grow balances by referring qualified clients to Private Client Relationship Managers in the various Markets throughout the TD footprint.
Requirements
Must be eligible for employment under regulatory standards applicable to the position.
May work with less complex clients. May bring in subject matter experts earlier in the client relationship as needed Ensures those existing clients, where it would add value, are provided with a Private Client Planning Experience Effectively implements a process with CSAs to ensure every client receives Legendary service Effectively executes a proactive outreach effort across all clients to enhance and expand the overall relationship Leverages the availability of Specialists (Taxes, Trust and Estate) in an effort to interest the client in deepening their relationship with TD Wealth Executes in a manner that is compliant with regulations, policies and procedures Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, FINRA etc.). Ensures all Continuing Education requirements are attained Responsible for understanding and adhering to TD Wealth AML/ATF Policies and Procedures Responsible for implementing TDs Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures Contributes to a positive and constructive work environment with a focus on supporting the overall Wealth team Contributes individually and as a team member, to ensure strong performance, collaboration and enthusiasm that set TD Wealth apart from our competitors Represents TD Wealth to the general public in a professional manner Is involved in Employees community and support TDBG charity and community initiatives
Qualifications
4-year degree or the equivalent experience
3 years related experience in a production or client support capacity (i.e. track record of high client satisfaction and retention) required
Securities Licensed: Series 7, 63 + 65 or 66
Understanding of HNW client needs and products and services available to clients within the segment
Consultative sales experience preferred
Ability to establish relationships and partner effectively with other departments within TD Wealth and TD Bank, Americas Most Convenient Bank
Personalized customer service skills, including ability to work with wide variety of clients and provide an exceptional level of service
Self-motivated, able to work independently, as well as part of a team working well with other team members and keeping all relevant individuals, including management, up
to date in a timely manner
Excellent communication skills, both verbal and written
Proficiency in Microsoft Applications (PowerPoint, Excel, Word)
Membership in civic and professional organizations required after employment
Ability to multitask and manage competing priorities effectively
Ability to work within a highly collaborative team environment
Hours
Standard
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Wealth Management
Marlton, NJ
March 9, 2023
Company Overview
About TD Bank, Americas Most Convenient Bank®
TD Bank, Americas Most Convenient Bank, is one of the 10 largest banks in the U.S., providing over 9.8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,100 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Auto Finance, a division of TD Bank, N.A., offers vehicle financing and dealer commercial services. TD Bank and its subsidiaries also offer customized private banking and wealth management services through TD Wealth®. TD Bank is headquartered in Cherry Hill, N.J. To learn more, visit www.td.com/us. Find TD Bank on Facebook at www.facebook.com/TDBank and on Twitter at www.twitter.com/TDBank_US and www.twitter.com/TDNews_US.
TD Bank, Americas Most Convenient Bank, is a member of TD Bank Group and a subsidiary of The Toronto-Dominion Bank of Toronto, Canada, a top 10 financial services company in North America. The Toronto-Dominion Bank trades on the New York and Toronto stock exchanges under the ticker symbol TD. To learn more, visit www.td.com.
We offer a competitive salary and benefit program, including: comprehensive, affordable health care through medical, dental, and vision coverage; financial security with life and disability insurance; opportunities to save using health savings and flexible spending accounts; retirement benefits to help prepare for the future; paid time off and work/life benefits to maintain a good balance.
Job Description
The Associate Private Client Relationship Manager (ARM) is a high-touch point of client contact accountable to serve the unique and complex needs of clients in the high net worth segment with a focus on clients who maintain smaller balances with TD. The Associate Private Client Relationship Manager I will serve as the central point of contact for HNW clients with lower balances and will work to deepen and broaden the existing relationship by providing excellent service, proactively contacting clients, delivering thought leadership across all capabilities at TD Wealth. A critical objective of the ARM will be to engage clients and when clients seek a deeper or broader relationship with TD, introduce the Private Client Relationship Manager that covers the Store most convenient for the client.
The job partners with other RMs, IAs, Wealth Strategists and Wealth Lending Advisors. The job will also be responsible for retaining and growing assigned client relationship and is accountable for exceeding clients expectations for service. The ARM is at the center of the Private Client Services model supporting these smaller balance clients by providing day-to-day account management solutions and introducing the full capabilities offered at TD Wealth. The ARM must focus on maximizing clients satisfaction with their Banking relationships, maximizing, and seizing the opportunity to retain and grow balances by referring qualified clients to Private Client Relationship Managers in the various Markets throughout the TD footprint.
Requirements
Must be eligible for employment under regulatory standards applicable to the position.
May work with less complex clients. May bring in subject matter experts earlier in the client relationship as needed Ensures those existing clients, where it would add value, are provided with a Private Client Planning Experience Effectively implements a process with CSAs to ensure every client receives Legendary service Effectively executes a proactive outreach effort across all clients to enhance and expand the overall relationship Leverages the availability of Specialists (Taxes, Trust and Estate) in an effort to interest the client in deepening their relationship with TD Wealth Executes in a manner that is compliant with regulations, policies and procedures Adheres to all federal, state, SRO regulations and Firm policies related to all business activities (e.g. OCC, SEC, FINRA etc.). Ensures all Continuing Education requirements are attained Responsible for understanding and adhering to TD Wealth AML/ATF Policies and Procedures Responsible for implementing TDs Customer Identification Program (CIP) by collecting and verifying required customer identification information, and performing other Customer Due Diligence and Enhanced Due Diligence Requirements as outlined in the Business Unit AML procedures Contributes to a positive and constructive work environment with a focus on supporting the overall Wealth team Contributes individually and as a team member, to ensure strong performance, collaboration and enthusiasm that set TD Wealth apart from our competitors Represents TD Wealth to the general public in a professional manner Is involved in Employees community and support TDBG charity and community initiatives
Qualifications
4-year degree or the equivalent experience
3 years related experience in a production or client support capacity (i.e. track record of high client satisfaction and retention) required
Securities Licensed: Series 7, 63 + 65 or 66
Understanding of HNW client needs and products and services available to clients within the segment
Consultative sales experience preferred
Ability to establish relationships and partner effectively with other departments within TD Wealth and TD Bank, Americas Most Convenient Bank
Personalized customer service skills, including ability to work with wide variety of clients and provide an exceptional level of service
Self-motivated, able to work independently, as well as part of a team working well with other team members and keeping all relevant individuals, including management, up
to date in a timely manner
Excellent communication skills, both verbal and written
Proficiency in Microsoft Applications (PowerPoint, Excel, Word)
Membership in civic and professional organizations required after employment
Ability to multitask and manage competing priorities effectively
Ability to work within a highly collaborative team environment
Hours
Standard
Inclusiveness
At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live in and serve, and creating an environment where every employee has the opportunity to reach their potential.
If you are a candidate with a disability and need an accommodation to complete the application process, email the TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you, and the accommodation needed to assist you with the application process.
EOE/Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity.