Front Desk Receptionist
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Receptionist
Location
08054, Mount Laurel, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
Were looking for a Front Desk Agent to assist guests with their overnight requests and balance accounts from the day shift. Front Desk Agent responsibilities include checking in guests, handling their requests and taking reservations.
[Register to View] The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Process invoices, post checks to vendors and distribute employee checks
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Skills
Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
Experience with accounting and facilities management software
Excellent math skills
An eye for detail
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight; if needed
Job Type: Full-time
Pay: $14.13 per hour
Benefits:
Employee discount
Paid time off
Schedule:
8 hour shift
Night shift
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Shift availability:
Night Shift (Preferred)
Day Shift (Preferred)
Work Location: One location
[Register to View] The Night Auditor also reconciles all accounts, processes invoices and prepares paychecks. Ultimately, you will provide excellent customer service to guests and keep the front desk and accounting operations running smoothly.
Responsibilities
Check in guests, answer phones and take reservations
Respond to guest complaints, requests and emergencies
Process invoices, post checks to vendors and distribute employee checks
Reconcile accounts
Balance the cash drawer and log receipts
Investigate and resolve out-of-balance accounts
Keep accurate financial records and ledgers
Help prepare for forecasts and audits
Skills
Proven experience as a Night Auditor or in a similar role, preferably in the hospitality industry
Experience with accounting and facilities management software
Excellent math skills
An eye for detail
Good problem-solving skills
Strong customer service skills
The ability to multitask
Strong written and verbal communication skills
Availability to work overnight; if needed
Job Type: Full-time
Pay: $14.13 per hour
Benefits:
Employee discount
Paid time off
Schedule:
8 hour shift
Night shift
Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Shift availability:
Night Shift (Preferred)
Day Shift (Preferred)
Work Location: One location