Front Desk Agent/Night Auditor (Candlewood Suites)
Princeton, New Jersey, United States
Job Summary
Occupation
Customer Service
Specialty
Night Shift
Location
08505, Bordentown, New Jersey, United States
Visa Sponsorship
No
Job Description
Last Update:
1/11/24
Job description
We are looking for a reliable candidate to join our team. The ideal candidate will be trained on ALL shifts including Night Audit (Overnight) shift to assist when coverage is needed. Weekend and Holiday avaialability is required.
A Hotel Front Desk Agent serves as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have an act for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Laundry tasks as needed.
Maintain updated records of bookings and payments'
The Night Auditor (11p-7a) works at the front desk of a hotel during the overnight, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
Respond to guest inquiries, concerns and complaints as needed
Answer phones.
Run the audit thorough the property Management System in preparation for the next business day.
Reconcile credit card transactions.
make reservations as needed.
Laundry tasks as needed.
Any other tasks assigned by management.
Job Type: Part-time
Pay: $14.13 per hour
Benefits:
Employee discount
Paid time off
Schedule:
8 hour shift
Evening shift
Holidays
Night shift
On call
Overnight shift
Weekend availability
Ability to commute/relocate:
Bordentown, NJ 08505: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you have reliable transportation to and from work?
Weekends and Holiday availability is required. Are you available to work weekends and holiday?
Do you have excellent time and attendance record with previous employers?
Our establishment requires at least 2 years of professional references of 1 year or more. Are you able to provide this?
Experience:
Hotel experience: 2 years (Preferred)
Shift availability:
Night Shift (Required)
Overnight Shift (Required)
Day Shift (Preferred)
Work Location: One location
We are looking for a reliable candidate to join our team. The ideal candidate will be trained on ALL shifts including Night Audit (Overnight) shift to assist when coverage is needed. Weekend and Holiday avaialability is required.
A Hotel Front Desk Agent serves as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have an act for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
Laundry tasks as needed.
Maintain updated records of bookings and payments'
The Night Auditor (11p-7a) works at the front desk of a hotel during the overnight, and they must ensure that the quality and integrity of the establishment are maintained just as diligently as they are during the day. Some of their typical duties include:
Greet guests upon arrival, check them in and provide them with any information they need to enjoy their stay
Respond to guest inquiries, concerns and complaints as needed
Answer phones.
Run the audit thorough the property Management System in preparation for the next business day.
Reconcile credit card transactions.
make reservations as needed.
Laundry tasks as needed.
Any other tasks assigned by management.
Job Type: Part-time
Pay: $14.13 per hour
Benefits:
Employee discount
Paid time off
Schedule:
8 hour shift
Evening shift
Holidays
Night shift
On call
Overnight shift
Weekend availability
Ability to commute/relocate:
Bordentown, NJ 08505: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
Do you have reliable transportation to and from work?
Weekends and Holiday availability is required. Are you available to work weekends and holiday?
Do you have excellent time and attendance record with previous employers?
Our establishment requires at least 2 years of professional references of 1 year or more. Are you able to provide this?
Experience:
Hotel experience: 2 years (Preferred)
Shift availability:
Night Shift (Required)
Overnight Shift (Required)
Day Shift (Preferred)
Work Location: One location